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Age Discrimination in Employment Act
Interactive course; lessons oriented with pre-test and post-test
The Age Discrimination Act is predicted to become the basis for increased litigation in the American workplace as baby boomers age. Can you fire someone over 40? Will you lose a lawsuit if you do? You owe it to yourself to understand this law.
Analyzing Poor Performers
Interactive course; lessons oriented with pre-test and post-test
If every one of your employees does 100% of their job…up to standard…100% of the time, then you don’t need this course. However, surveys from supervisors show that even they estimate that no more than half their people regularly do all their job well every day and, more importantly, that they don’t know what to do about it. This class teaches managers how to diagnose performance probl
Avoiding Discrimination Problems - 5 Keys
Interactive course; lessons oriented with pre-test and post-test
You cannot prevent sexual harassment from occurring at your workplace because somebody, someday is going to do something stupid. You are liable for that. So what is the class about? It is about what you can do to inform your employees of where you stand on this issue, what their �rights’ are inside your workplace and what their obligations are should they feel that they are the victim of harassment.
Background Checks
Interactive course; lessons oriented with pre-test and post-test
Have you hired any criminals, liars, cheats or losers lately? Well, who hasn’t? The costs of turnover and training go up, worker’s comp rates rise and our corporate reputation falls when we make a bad hire. Our friends at LaborChex know our business and here they offer tips and advice that work in your business. You can do it yourself or you can hire specialists…but you’ve got to do
Closing the Sale
Interactive course; lessons oriented with pre-test and post-test
Motivational speakers talk about it at their expensive seminars. But the authors of the books and the motivational speakers never had to close the sale on putting up a display in a supermarket. We show your people how to do this critical step in the sales process in a way that keeps them from sounding pushy even though, well, they are being pushy. The key? Setting up the close. Have your sales force learn
Customer Service Basics
Interactive course; lessons oriented with pre-test and post-test
These customers of ours can be mystifying. What do they want? This ej4 class attempts to remove the mystery and make one simple point: To keep customers satisfied, meet their UnMet Needs. But how? Watch and learn.
Determining Customer Needs
Interactive course; lessons oriented with pre-test and post-test
We always talk about the Psychology of the Sale…which begins with the Customer’s Need. But what if you don’t know what the Customer’s Need is? You’ve got to go and find out. This class puts it all into perspective. While not all customers are alike, almost all agree that they want…and Need…to make a profit…more profit than the year before. Find out how they do th
DISC Selling Skills
Interactive course; lessons oriented with pre-test and post-test
This is a complilation item which contains other items ... see the items below for the details and contents of this course.
Discrimination: The Protected Classes
Interactive course; lessons oriented with pre-test and post-test
“You can’t do that. It’s discrimination!” Have you ever been threatened by a distraught employee with that statement. It may be true. It may not be true. In easy to understand terms, we tell you and your management team what discrimination law really says and when discrimination is illegal and when it is legal. Protect yourself, your managers and your employees by understanding this
Fair Labor Standards Act
Interactive course; lessons oriented with pre-test and post-test
The Fair Labor Standards Act has been around for years. Yet employers in every state violate provisions of this law every year and pay dearly for their mistake. Learn what this law is all about and how it might change the way you think about some of your employees, their rates of pay and the hours that they work.
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
