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Displaying products 1 - 9 of 9.
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Building the multicultural team - from the global scenario series   DVD style course with video and completion certificate only
Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this t
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Follow the leader   DVD style course with video and completion certificate only
Guess what? There's a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training. Armed with hundreds of hours of research over thee years, Executive Producer Bob Allen, who himself spent twenty five years as a leader in the Disney organization, set out to create a fast-paced, reality television-like, leaders
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Global One: international negotiating   DVD style course with video and completion certificate only
Learn how to negotiate successfully in any culture or country ensuring a win/win agreement for all. Includes valuable advice from top executives, respected authors and cross-cultural experts.
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How to Leave Phone Messages that Get Returned   Interactive course; lessons oriented with pre-test and post-test
It’s getting to the point where it’s almost impossible to reach people on the phone. Call anybody and you’re likely to reach a voice mailbox … and then never get called back. So how can you leave voice messages…sales and otherwise… which generate a call-back? This program details exactly how to leave the ideal 30-second voice message that research says has the best chance o
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Inside information   DVD style course with video and completion certificate only
A silo-buster's guide to internal customer service
About the program Most organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they do their external customers. Our brand new release Inside information aims to show people how to develop more effec
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LITTLE THINGS MEAN A LOT: from microinequities to micro-affirmations   Interactive course; lessons oriented with pre-test and post-test
In a weakened economy, decreased resources produce stress. Devaluing behaviors, that are toxic to productivity, innovation and engagement, explode. Little Things Mean A Lot™ combats this problem with fresh, positive and proven approaches that put inclusion at the heart of performance. Top-rated training design (94% of participants rate very good to excellent)
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Meetings, bloody meetings   Interactive course; lessons oriented with pre-test and post-test
The aim To enable people to organize and chair meetings that are more effective and more motivating for those who attend.About the program Meetings, bloody meetings is the best-selling video that defines the five disciplines that transform a gathering into a professionally run business meeting. In a nightmarish court, a cynical
Mixing Four Generations in the Workplace   Interactive course; lessons oriented with pre-test and post-test
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace. This program will educate and stimulate positive interaction among your p
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The Four Styles: becoming a better communicator   Interactive course; lessons oriented with pre-test and post-test
Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. One of the
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