As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more.

With this expert training program, you'll get the answers to these essential issues and many more:

  • How to recognize and respect differences in values
  • How to work effectively with different views of leadership and teamwork
  • How to deal with different attitudes toward time and deadlines - and how to keep things moving forward
  • How to communicate effectively with other cultures
  • How to respect different beliefs and viewpoints
  • How to show respect for cultural diversity with proper etiquette
Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package.


DVD style course with video and completion certificate only

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Pricing & Term Length  

All single title licenses and all license packs have two pricing components: an up-front fee plus on-going utilization charges (based on your actual usage). Utilization charges are billed monthly and range up to $8.00 per student/participant. Your specific utilization charges are found on the bottom of the right sidebar.

Special Pricing Notes: 1 day Access Licenses include unlimited utilization; no additional utilization charges apply. Term for 1 day and 1 week licenses begin on first use of the course; not the purchase date.

For muliple title purchases, please consider a license pack instead. Purchase the pack today and pick the titles later. And, you have the privilege of swapping out one title for another every 60 days! The license pack is the ultimate in your flexibility.

License packs, discounted utilization packs, authoring privileges and the local access option can all be purchased on the License Management page. Right now, click here to go to License Management before you complete your order.




ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.