What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

A sales and customer service training video featuring leading body language expert Jan Hargrave. Jan Hargrave is considered the leading expert on body language, is a college professor, has written 4 books, and has provided body language consulting for many high profile court cases including the Scott Peterson case.

Are you ready to take your organization to the next level of sales and customer service?

Episode 1 centers on the basics; in episode 2, you'll move on to more advanced body language learning.

"Everyone we've shown the Beyond Words videos to has walked away feeling like they learned something very interesting, unique, and useful." Darin Hanks - Employee University

DVD style course with video and completion certificate only

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All single title licenses and all license packs have two pricing components: an up-front fee plus on-going utilization charges (based on your actual usage). Utilization charges are billed monthly and range up to $8.00 per student/participant. Your specific utilization charges are found on the bottom of the right sidebar.

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For muliple title purchases, please consider a license pack instead. Purchase the pack today and pick the titles later. And, you have the privilege of swapping out one title for another every 60 days! The license pack is the ultimate in your flexibility.

License packs, discounted utilization packs, authoring privileges and the local access option can all be purchased on the License Management page. Right now, click here to go to License Management before you complete your order.




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