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Analyzing Poor Performers   Interactive course; lessons oriented with pre-test and post-test
If every one of your employees does 100% of their job…up to standard…100% of the time, then you don’t need this course. However, surveys from supervisors show that even they estimate that no more than half their people regularly do all their job well every day and, more importantly, that they don’t know what to do about it. This class teaches managers how to diagnose performance probl
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Assertiveness without Aggressiveness   Interactive course; lessons oriented with pre-test and post-test
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Coaching Sales Reps   Interactive course; lessons oriented with pre-test and post-test
Learn the steps to correctly coach your Sales Reps.
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Coaching Skills   Interactive course; lessons oriented with pre-test and post-test
This is a complilation item which contains other items ... see the items below for the details and contents of this course.
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Do You Think You Can Manage?   DVD style course with video and completion certificate only
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Effective Performance Reviews   Interactive course; lessons oriented with pre-test and post-test
One of the key tools in improving the performance of your subordinates is the performance review. More than simply a grade for last year’s performance, the review provides leaders an opportunity to formally document behavior, to listen to needs, to reinforce strengths, to identify coaching opportunities, to create development plans, and to improve employee satisfaction and motivation. This program pr
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Going from Coworker to Boss   Interactive course; lessons oriented with pre-test and post-test
Congratulations! You're the supervisor, now! But, what if you're the supervisor of your former coworkers? Now you must change your role. Watch this course for advice.
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Managing Different Generations   Interactive course; lessons oriented with pre-test and post-test
Rookies and veterans respond to different approaches. That is the theme of this class which lists Do's and Don'ts for managers to remember when dealing with these two generationally different groups. Some of the concepts presented are obvious and some are eye-openers but all of them work in our type of business. The tactics we list won't get you into a problem with age-discrimination laws; in fact, they ma
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Managing People Offsite   Interactive course; lessons oriented with pre-test and post-test
Do you manage people offsite? How do you effectively manage them? Watch this course for tips on making sure you get more productivity and work more harmoniously whit these people who do not regularly come in to your office.
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Motivating Won't Dos   Interactive course; lessons oriented with pre-test and post-test
Motivation is not a difficult subject to understand...once you learn how the process works. Motivating Won't Do's shows that the two step process (1. define the desired action and 2. determine what reason will cause a person to want to take that action) really works. The class teaches that the four motivators (incentives, fear, environment and need-satisfaction) each have their strong and weak points. To a
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