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A widow's story
DVD style course with video and completion certificate only
The importance of life insurance
The aim How vital life-insurance protection is for every family.About the program This powerfully emotive story is motivating for the sales team and gives agents and brokers a platform for discussion with prospective clients. It's a great introduction for newcomers to the industry and helps admin staff appreciate the human dimension behind every poli
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DVD style course with video and completion certificate only
Do you remember the old parable: "Give them a fish and they'll eat for a day, teach them how to fish and they'll eat for a lifetime" Well, closing the sale is the same thing. Teach th
Building GREAT Sales Relationships
Interactive course; lessons oriented with pre-test and post-test
We’ve all heard that “customers buy from people they like.” Building a great personal relationship is a key factor in long-term sales success. This program shows how to solidify the business relationship by strengthening the personal relationship, and provides techniques for getting to know customers better and helping them to open up.
Closing the Sale
Interactive course; lessons oriented with pre-test and post-test
Motivational speakers talk about it at their expensive seminars. But the authors of the books and the motivational speakers never had to close the sale on putting up a display in a supermarket. We show your people how to do this critical step in the sales process in a way that keeps them from sounding pushy even though, well, they are being pushy. The key? Setting up the close. Have your sales force learn
Customer Service Basics
Interactive course; lessons oriented with pre-test and post-test
These customers of ours can be mystifying. What do they want? This ej4 class attempts to remove the mystery and make one simple point: To keep customers satisfied, meet their UnMet Needs. But how? Watch and learn.
Determining Customer Needs
Interactive course; lessons oriented with pre-test and post-test
We always talk about the Psychology of the Sale…which begins with the Customer’s Need. But what if you don’t know what the Customer’s Need is? You’ve got to go and find out. This class puts it all into perspective. While not all customers are alike, almost all agree that they want…and Need…to make a profit…more profit than the year before. Find out how they do th
DISC Selling Skills
Interactive course; lessons oriented with pre-test and post-test
This is a complilation item which contains other items ... see the items below for the details and contents of this course.
Featuring Dr. Roger Fisher, Director of the Harvard Negotiation Project, and co-author of Getting To Yes and Beyond Machiavelli. In this documentary-based program, Dr. Fisher draws on five real-life examples in organizations as diverse as British Alcan--where a hostile labor-management settlement had contributed to work stoppages, wage disputes and walkouts that "left a bad taste in everyone's mouth
Handling Tough Customers
Interactive course; lessons oriented with pre-test and post-test
Some customers earn the label: tough. They tend to make our salespeople nervous. That means our sellers don’t perform at their best when they call on these retailers. So, we are less successful with them which reinforces the fact that they are tough. Here, we show the two personality types to which most tough customers belong and we show exactly what a seller should do differently when calling on the
No, But, If™
Interactive course; lessons oriented with pre-test and post-test
Your customers will always be asking you for “stuff”. As sellers, we are conditioned to say “Yes.” No, But If training will help you to say “no” while still keeping your retailers satisfied.
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
