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Empowering appraisal
DVD style course with video and completion certificate only
The complete appraisals package
The aim The annual appraisal (or annual review) is an opportunity for mangers to assess their team's performance and tackle areas that need improvement in the year ahead.About the program The Empowering Appraisal contains everything needed to start, run or improve a company appraisal system. The main video uses a realistic drama to outline freq
Giving feedback - advanced skills (from the feedback solutions series)
DVD style course with video and completion certificate only
This video provides specific behavioral techniques for dealing with the four most common difficult situations encountered when giving feedback. Viewers will learn about two-way feedback, contracting, linking feedback to specific goals, the importance of acknowledging emotions and dealing with disagreements.
Giving feedback - basic skills (from the feedback solutions series)
DVD style course with video and completion certificate only
Feedback is no longer just the role of the manager. Make feedback an accepted part of daily business by making it everyone's responsibility. Learn to structure feedback to ensure that it is specific, balanced and timely. Learn about internal and external factors that create barriers to providing people with constructive feedback.
Giving feedback - emotional intelligence in action
DVD style course with video and completion certificate only
We give feedback day-in day-out, with our team and with our peers. Giving and receiving feedback happens all the time. Whether it’s a formal performance review, a coaching opportunity, or just ‘catching up’ by the coffee machine, feedback oils the process of managing people. An emotionally aware approa
How am I doing?
Interactive course; lessons oriented with pre-test and post-test
The perfect appraisal interview
The aim To show managers how to understand and address the needs of their staff.About the program Appraisal interviews offer managers a golden opportunity to identify problems and opportunities, motivate staff and improve performance. But beware! the mishandling of such interviews can create the very opposite effect. Three inep
I'd like a word with you (ORIGINAL) The Discipline Interview
DVD style course with video and completion certificate only
Most managers would agree that, if an employee's conduct or performance is not up to par, then he or she should be told and given the opportunity to improve. But, what's the best way to tell the employee? The three John Cleese characters from How am I Doing? manage to b
I'd like a word with you
DVD style course with video and completion certificate only
The discipline interview
The aim To ensure managers appreciate how to maintain people's long-term performance by applying necessary discipline.About the program This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled. By analyzing the wrong way to interview, it then shows how the right skills can keep staff
Managing performance every day: Beyond appraisal
DVD style course with video and completion certificate only
Beyond the appraisal
The aim To show managers how to manage performance on a day-by-day basis and not rely on an occasional performance related meeting to get improved performance.About the program To many managers, managing performance means the annual appraisal and little else. In today's modern and highly pressurized workplace, it is all too easy for managers to forget t
Performance matters: the importance of praise
DVD style course with video and completion certificate only
The aim To ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated.About the program At the top of the list of why people think of leaving their jobs is the fact that they feel they aren't appreciated enough. This new program makes the point that giving praise where it's due is a
Performance matters:the need for constructive criticism
DVD style course with video and completion certificate only
The aim To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.About the program Nobody enjoys being criticized, which is why few managers relish the prospect of criticizing their staff - yet it has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
