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A video guide for customer service and sales (episode 1)   DVD style course with video and completion certificate only
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. A sales and customer service training video featuring leading body language ex
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A video guide for customer service and sales (episode 2)   DVD style course with video and completion certificate only
What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service. A sales and customer service training video featuring leading body language ex
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Beyond words for hiring and interviewing (episode 1)   DVD style course with video and completion certificate only
Did you know that some jury consultants use body language experts when they are screening jurors? Apply these same skills to interviewing job applicants. A hiring and interviewing training video featuring leading body language expert Jan Hargrave. A hiring and interviewing training video featuring leading body language ex
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Beyond words for hiring and interviewing (episode 2)   DVD style course with video and completion certificate only
Did you know that some jury consultants use body language experts when they are screening jurors? Apply these same skills to interviewing job applicants. A hiring and interviewing training video featuring leading body language expert Jan Hargrave. A hiring and interviewing training video featuring leading body language ex
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Beyond words for hiring and interviewing (episode 3)   DVD style course with video and completion certificate only
Did you know that some jury consultants use body language experts when they are screening jurors? Apply these same skills to interviewing job applicants. A hiring and interviewing training video featuring leading body language expert Jan Hargrave. A hiring and interviewing training video featuring leading body language ex
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Beyond words for management skills   DVD style course with video and completion certificate only
Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary. A management training video featuring leading body language expert Jan Hargrave. About this Program: A management training vi
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Body language at work: non-verbal communication   DVD style course with video and completion certificate only
Non-verbal communication
The aim To understand the importance and meaning of body language in the workplace.About the program Desmond Morris has helped people think increasingly about the messages we send and receive through our bodies, and the very practical body language techniques we can apply at work. The core program in this four-part masterclass covers the all
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Body language: What the window cleaner saw   DVD style course with video and completion certificate only
The aim To help people understand how others think and feel by how they behave.About the program The window cleaners in this drama have a ringside view of corporate life, seeing behavior and interpreting it without hearing the words. By learning from them, this video will help managers, supervisors and salespeople be aware of the signals they a
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