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Who sold you this then?
DVD style course with video and completion certificate only
Effective after-sales service
The aim To give service staff an appreciation of the skills required to satisfy customers and represent the business in a professional light.About the program Charlie, a service repair man, is called out to a number of typical service scenarios, but on each occasion he manages to criticize everything that's important to his business - the p
Who sold you this, then? (ORIGINAL)
DVD style course with video and completion certificate only
Charlie Jenkins John Cleese is the "unsalesperson" of the year. But he's not a sales rep by trade -- he's a service engineer. In a number of situations -- commercial, industrial and domestic -- Charlienmakes a drama out of a crisis at every available opportunity. He criticizes the product, the company and even the customer when what he should be doing is supporting them
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ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
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