Products Per Page
Products View Style
Displaying products 1 - 10 of 15.
Active Listening
Interactive course; lessons oriented with pre-test and post-test
“You’re not listening!” “You didn’t hear me!” “What …?” Listening is more than just hearing what is being said to you. Active listening requires you to not only pay attention, but to also focus on what’s important. This program teaches a five-step listening process that will help you make sure you are hearing what you need to hear, and taking actio
Change Management
Interactive course; lessons oriented with pre-test and post-test
The title says it all. This program shows how to develop the right attitude about change, and to accept the hard reality that change is going to be with us forever … and is accelerating. Learn a new approach to change, and how to create a climate…both as a leader and co-worker…that encourages positive change.
Conflict Management General
Interactive course; lessons oriented with pre-test and post-test
This is a complilation item which contains other items ... see the items below for the details and contents of this course.
Handling Angry Callers
Interactive course; lessons oriented with pre-test and post-test
Angry customers are stressed. They’re not yelling at you, just whoever happened to answer the phone. This course will help you understand how to help them.
Helping Employees Use Their Time Wisely
Interactive course; lessons oriented with pre-test and post-test
Supervisors know their subordinates have lists of things to do everyday. They also know that from time to time other people might ask their subordinates to help them with a special request. This course will help you help your subordinates manage their time.
How to Leave Phone Messages that Get Returned
Interactive course; lessons oriented with pre-test and post-test
It’s getting to the point where it’s almost impossible to reach people on the phone. Call anybody and you’re likely to reach a voice mailbox … and then never get called back. So how can you leave voice messages…sales and otherwise… which generate a call-back? This program details exactly how to leave the ideal 30-second voice message that research says has the best chance o
Instant Messenger
Interactive course; lessons oriented with pre-test and post-test
My Space
Interactive course; lessons oriented with pre-test and post-test
Nonverbal Communication
Interactive course; lessons oriented with pre-test and post-test
This is a complilation item which contains other items ... see the items below for the details and contents of this course.
Personal Time Management
Interactive course; lessons oriented with pre-test and post-test
This program explains the three P’s of personal time management: Plan, Prioritize, and Perform. It identifies the personal and outside time-wasters, and discusses how to organize the “things” in your business life that waste time.
Categories
ArcLearn specializes in business skills training from leading producers.
All courses are video based which makes them both fun and highly effective.
No long-term contract or committment required.
Administrative functions and record keeping are hosted on our secure server.
Our performance database records student progress & test results.
Your ArcLearn website can be branded with your company's name, logo and corporate colors.
Entirely web based. No need for IT support staff.
